The policies and processes herein are to manage refunds, transfers, withdrawals and deferments for students in a fair and efficient manner in accordance with the student contract.
Fee Protection Scheme (FPS)
Refund
Course Transfer, Withdrawal and Deferment
Privacy Policy & Personal Data Protection Act
Dispute & Grievance Resolution
Appeals
Student Contract
For student contract sample:
For further information, please visit the SkillsFuture Singapore (SSG) website at www.ssg.gov.sg.